Difficult Interview – Overall Positive Experience – Yes, and I accepted – Mon, 26 May 2014
Interviewed May 2014 in Oakland, CA(took 2 months)
Extensive interview process. Applied in March of 2014 and was offered the job in May - started in June. Simply filled out application online at kaiser career website. I attached a resume and cover letter that was specialized to the job posting. Received an email about a week later at about 6pm on a Sunday, and as I was reading it the HR lady called to let me know she had just emailed me (they wanted a response by the next day). She asked me to fill out a two page questionnaire. Pretty standard - lots of behavioral questions (i.e. Tell us about a time when you had to compromise or work with a difficult employee) and why do you want to work for Kaiser, as well as salary expectations and assurance that commuting would not be an issue. I sent it in that night, and on Tuesday a manager from Kaiser called to request a phone interview. A week later I did an hour long phone interview with the two managers. It was a great interview - they clearly had read my stuff and were contacting me because they thought my experience fit very well. The interview was a nice conversation.
The next day, the manager called back and scheduled my on-site interview with the same two managers as well as the executive director. This took place about a week later. Fairly laid back; good conversation. Discussed what I was looking for in a job and how my experience fit the current job description. Was a nice conversation with occasional requests for examples of when I'd dealt with certain issues.
The next day the manager emailed to schedule a meeting with just me and the vice president. He was on vacation so it was scheduled for nearly 3 weeks out. I went in and he was a lot more difficult - not as open or friendly. He seemed to be frustrated with work and employees, but had lots of work to do. He did most of the talking. I tried to chirp in to explain how I could rectify the issues he complained about, but it was difficult.
I sent thank you cards to all involved in in-person interviews. A week later when I hadn't heard anything I emailed the manager to request a status, and she said that HR would be contacting me soon to inform me of their decision. This was on a Friday. The next Thursday HR called to offer the job. On the phone they told me pay and basic employment package to make sure I would accept, and they offered more than I requested so I accepted, and then they informed me of next steps. Their hiring process is pretty difficult. I had to do a drug test within 48 hours and then submit an application for a background check - which is thoroughly checked out. They called everyone - including the job I worked for for 3 weeks in college. Then they asked for 5 year old W9 tax forms. They are definitely not messing around with background check so make sure all of your stuff is in order and correct - Kaiser HR was quick to inform me that if anything could not be verified the job offer would be rescinded.
Thankfully after a week the background check went through and I started getting my next steps packet for first day orientation and all that! As I said, extensive process but never terribly difficult - it all felt pretty natural and well set up. Lots of behavioral questions and seeing how your experience applies to specific job.
Interview Questions
How do you deal with difficult or stressful situations and/or coworkers?
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Other Details
The interview consisted of a Phone Interview, 1:1 Interview, Group/Panel Interview, Drug Test and a Background Check